 | Why do I get a message about MacFuse? | |
 | Applies to: Nomadesk for Mac OS X
Answer:
In some occasions, you might receive a message about MacFuse being incorrectly installed. If this is the case, we might ask you to install this software package manually to resolve certain issues with Fileser |
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| What does it mean to set a Fileserver to "Read-Only?" | |
| Setting a Fileserver to read-only allows you, as the owner, to control who is editing your files. The read-only option is available for the Team Fileserver and the Public Fileserver.
Note, an important difference between the Public and the Team Fileser |
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| Why do I get an error about MacFuse not being installed correctly? | |
| Applies to: Nomadesk for Mac OS X
Answer:
You get this message when installing Nomadesk, because the installation failed for MacFuse.
Typically this happens when you would already had installed MacFuse and upgraded to a higher Mac OS version.
Back |
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| how to solve reboot problem | |
| 1.Open the path
C:\Documents and Settings\*yourusername*\local setting\Application data\Nomadesk\
\*yourusername*\ = user name in which you logged in to the computer.
2. In this folder you will find the file named ‘detect reboot.bat’.
3. Delete t |
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| How can I get Support? | |
| Nomadesk Support is available 24/7. You can reach us by:
* Calling toll-free
o 1 800 409 3830 in North America
o 32 9 240 10 37 in Europe
* Live chat at www.nomadesk.com/support
* Email your questions anytime to |
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| Are any translations offered for Nomadesk? | |
| Are any translations offered for Nomadesk?
-Solution-
Applies to all current version of Nomadesk.
Answer:
Nomadesk can be run in English, Dutch and French.
Background:
With the release of Nomadesk 3.3.2 we have given user the ability to chan |
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| What Payment methods do you accept? | |
| What Payment methods do you accept?
At this time we accept
- Visa
- Mastercard
- American Express
If this is not an option, please contact the sales team so we can work with you on other forms of payment. |
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| Kapersky 2010 preventing SolFS from installing | |
| After upgrading fileservers would not mount, caused by Kapersky not allowing SolFS to install correctly.
In order to correct:
1. Shut down NomaDesk
2. Pause Kepersky - it will say your connections will be disconnected - but it does not disconnec |
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| Error "Error creating a directory notification"? | |
| Error "Error creating a directory notification"?
Most probably the path that Nomadesk is trying to create on your local machine exceeds 255 characters in length (On Windows machines).
How is this possible ?
Well, if one of your coworkers creates |
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| Why do I have to select the country I live in? | |
| Why do I have to select the country I live in?
We determine which currency you use to pay for your Account based on the country you live. We also determine if you have to pay additional VAT. |
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| What is new in Nomadesk 3.3.2 ? | |
| Nomadesk 3.3.2. is a major release in which we made important changes and enhancements to the Nomadesk infrastructure and architecture. This new infrastructure allows us to dynamically and without limits grow with the needs of our customers and guarantee |
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| I accidentally removed my Nomadesk fileserver from the Dashboard, will that delete my data? | |
| I accidentally removed my Nomadesk fileserver from the Dashboard, will that delete my data?
No worries, your data is still on our servers. Removing a fileserver from your Dashboard does not delete your data from the server, only the local files on your |
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| How to enable spotlight indexing? | |
| Indexing using Spotlight is a known bug in Leopard on some machines – which one’s we are still trying to figure out.
Easyfind is the current workaround for machines that are not indexing correctly. You can download easyfind at:
http://www.apple.com/down |
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| Why do I get a notification message that I have a duplicate file on my Nomadesk Fileserver? | |
| Applies to: Nomadesk for Mac OS X (beta)
Answer:
Nomadesk is not able to synchronize duplicate files that have the same name but differ only in case.
Background:
Nomadesk for Mac OS X creates a Fileserver based on a case sensitive Filesystem that |
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| What is the charge for using Nomadesk ? | |
| Important to know is that our pricing is fileserver based, not user based!
This means that if you own a fileserver ( = you actively created a personal or team fileserver ), you will be charged. If you are a guest on a (team) fileserver you will |
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